Terms & Conditions
I hereby consent Whiskey’s & The Furries' Keepers Pte Ltd (UEN #53288054D & #201819990D) to groom/board/care for my pet(s) and agree to the terms and conditions stated on the T&C page on this website. I guarantee that all information provided is accurate and no information relevant to the grooming/boarding/daycare/babysitting is withheld.
Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to refuse services to pet(s) found/suspected with/of contagious diseases/behavioural problems/temperamental problems for the safety and well-being of all pet(s) and staff in our care.
Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to determine the condition/temperament of pet(s) and advice owners on better alternatives when required.
Any fleas/ticks infestation problem(s) on pet(s) should be sounded out prior to handing over of pets for grooming/boarding/daycare/babysitting.
Pet(s) found with fleas/ticks problem will be treated before grooming/boarding/daycare/babysitting commences.
De-fleaing/De-ticking services will incur additional charge.
Pet(s) found with heavily matted fur will be dematted before grooming commences for grooming to be efficient and for the well-being of the pet(s).
In the event where pet(s) have matted fur that is deemed unsuitable to be dematted, Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to reject dematting services.
Dematting services will incur additional charge.
Whiskey's & The Furries' Keepers Pte Ltd will not be liable for all skin allergies/health problems that may result from the use of the companies' grooming/boarding/daycare/babysitting product(s), equipment(s), food and/or treat(s), unless due to wilful default by Whiskey's & The Furries' Keepers Pte Ltd's staff.
Whiskey's & The Furries' Keepers Pte Ltd reserves all rights to house pet(s) in rooms/suites/playpens/cabins deemed most suitable by Whiskey's & The Furries' Keepers Pte Ltd, based on pet(s)' temperament and requirement.
All suites/rooms provided in Whiskey's & The Furries' Keepers Pte Ltd's boarding/daycare/babysitting is/are subjected to availability.
Whiskey's & The Furries' Keepers Pte Ltd's boarding and daycare run on a first come first served basis.
Whiskey's & The Furries' Keepers Pte Ltd reserves all rights to collect a 25% deposit payment upon confirmation of bookings.
In the event where owner(s) cancel the boarding session without providing Whiskey's & The Furries' Keepers Pte Ltd a minimum of 10 days' notice, all deposit payment will be forfeited.
In the event where owner(s) cancel/no show on the daycare/grooming/babysitting session without providing Whiskey's & The Furries' Keepers Pte Ltd a minimum of 24 hours' notice, Whiskey's & The Furries' Keepers Pte Ltd reserves all rights to refuse customer(s) of our services until the owner(s) pay(s) the full cost of the one they missed.
Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to postpone/stop all grooming/boarding/daycare/babysitting services/schedules if the health/well-being of pet(s)/staff is/are compromised.
Whiskey’s & The Furries' Keepers Pte Ltd will not be liable for any injuries/death/lost/pregnancy/alteration/health issues/temperamental problems caused during the period pet(s) are in our care and control, except due to wilful default by Whiskey's & The Furries' Keepers Pte Ltd's staff.
The owner(s) acknowledge(s) that all animals are susceptible to stress, some more than the other and can die/suffer health problem(s) from stress. Whiskey's & The Furries' Keepers Pte Ltd will do our best in providing pet(s) with meticulous care during grooming, boarding, daycare and babysitting but will not be liable if the pet(s) die under such circumstances.
Owner(s) will be required to fetch their pet(s) at the arranged timing and location unless advance arrangement is made prior to pick-up timing/location.
Late pick-up of pet(s) that extend past our operating hours will incur additional boarding/over-time charges.
Only Check-in and Check-out timings that Whiskey’s & The Furries' Keepers Pte Ltd have agreed to will be recognised as the official timings and Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to reject/charge additional boarding/daycare/babysitting charges for early Check-ins and late Check-outs.
Failure to pick-up pet(s) after 14 days will be regarded as a case of abandonment and Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to put animal up for adoption to anyone deemed suitable by Whiskey’s & The Furries' Keepers Pte Ltd or hand over the animal to the local authority.
Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to send any grooming/boarding/daycare/babysitting pet(s) to the nearest vet available if deemed necessary by Whiskey’s/The Furries' Keepers Pte Ltd, should the owner be uncontactable.
Owner(s) of pet(s) will have to bear full cost of medical bill and transportation costs should Whiskey’s/The Furries' Keepers Pte Ltd send his/her pet(s) to the vet.
All grooming/short-term boarding/daycare/babysitting fees have to be paid upon collection of pet(s).
All payment to Whiskey’s & The Furries' Keepers Pte Ltd have to be made through bank transfer / cash / Paypal / cheque, unless otherwise specified.
Customer(s) who have submitted the pet's particulars form and state(s) that he/she agrees to the terms and conditions stated on this website acknowledge that they have understood and agree to all the terms and conditions stated, even if they do not submit the pet's particulars form on subsequent visits.
If customer(s) is/are not the owner(s) of the pet(s), he/she warrants and represents that he/she is duly authorised by the pet(s)' owner(s) to engage Whiskey's & The Furries' Keepers Pte Ltd's services.
Policies stated are subjected to changes without prior notice.
Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to refuse services to pet(s) found/suspected with/of contagious diseases/behavioural problems/temperamental problems for the safety and well-being of all pet(s) and staff in our care.
Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to determine the condition/temperament of pet(s) and advice owners on better alternatives when required.
Any fleas/ticks infestation problem(s) on pet(s) should be sounded out prior to handing over of pets for grooming/boarding/daycare/babysitting.
Pet(s) found with fleas/ticks problem will be treated before grooming/boarding/daycare/babysitting commences.
De-fleaing/De-ticking services will incur additional charge.
Pet(s) found with heavily matted fur will be dematted before grooming commences for grooming to be efficient and for the well-being of the pet(s).
In the event where pet(s) have matted fur that is deemed unsuitable to be dematted, Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to reject dematting services.
Dematting services will incur additional charge.
Whiskey's & The Furries' Keepers Pte Ltd will not be liable for all skin allergies/health problems that may result from the use of the companies' grooming/boarding/daycare/babysitting product(s), equipment(s), food and/or treat(s), unless due to wilful default by Whiskey's & The Furries' Keepers Pte Ltd's staff.
Whiskey's & The Furries' Keepers Pte Ltd reserves all rights to house pet(s) in rooms/suites/playpens/cabins deemed most suitable by Whiskey's & The Furries' Keepers Pte Ltd, based on pet(s)' temperament and requirement.
All suites/rooms provided in Whiskey's & The Furries' Keepers Pte Ltd's boarding/daycare/babysitting is/are subjected to availability.
Whiskey's & The Furries' Keepers Pte Ltd's boarding and daycare run on a first come first served basis.
Whiskey's & The Furries' Keepers Pte Ltd reserves all rights to collect a 25% deposit payment upon confirmation of bookings.
In the event where owner(s) cancel the boarding session without providing Whiskey's & The Furries' Keepers Pte Ltd a minimum of 10 days' notice, all deposit payment will be forfeited.
In the event where owner(s) cancel/no show on the daycare/grooming/babysitting session without providing Whiskey's & The Furries' Keepers Pte Ltd a minimum of 24 hours' notice, Whiskey's & The Furries' Keepers Pte Ltd reserves all rights to refuse customer(s) of our services until the owner(s) pay(s) the full cost of the one they missed.
Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to postpone/stop all grooming/boarding/daycare/babysitting services/schedules if the health/well-being of pet(s)/staff is/are compromised.
Whiskey’s & The Furries' Keepers Pte Ltd will not be liable for any injuries/death/lost/pregnancy/alteration/health issues/temperamental problems caused during the period pet(s) are in our care and control, except due to wilful default by Whiskey's & The Furries' Keepers Pte Ltd's staff.
The owner(s) acknowledge(s) that all animals are susceptible to stress, some more than the other and can die/suffer health problem(s) from stress. Whiskey's & The Furries' Keepers Pte Ltd will do our best in providing pet(s) with meticulous care during grooming, boarding, daycare and babysitting but will not be liable if the pet(s) die under such circumstances.
Owner(s) will be required to fetch their pet(s) at the arranged timing and location unless advance arrangement is made prior to pick-up timing/location.
Late pick-up of pet(s) that extend past our operating hours will incur additional boarding/over-time charges.
Only Check-in and Check-out timings that Whiskey’s & The Furries' Keepers Pte Ltd have agreed to will be recognised as the official timings and Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to reject/charge additional boarding/daycare/babysitting charges for early Check-ins and late Check-outs.
Failure to pick-up pet(s) after 14 days will be regarded as a case of abandonment and Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to put animal up for adoption to anyone deemed suitable by Whiskey’s & The Furries' Keepers Pte Ltd or hand over the animal to the local authority.
Whiskey’s & The Furries' Keepers Pte Ltd reserves all rights to send any grooming/boarding/daycare/babysitting pet(s) to the nearest vet available if deemed necessary by Whiskey’s/The Furries' Keepers Pte Ltd, should the owner be uncontactable.
Owner(s) of pet(s) will have to bear full cost of medical bill and transportation costs should Whiskey’s/The Furries' Keepers Pte Ltd send his/her pet(s) to the vet.
All grooming/short-term boarding/daycare/babysitting fees have to be paid upon collection of pet(s).
All payment to Whiskey’s & The Furries' Keepers Pte Ltd have to be made through bank transfer / cash / Paypal / cheque, unless otherwise specified.
Customer(s) who have submitted the pet's particulars form and state(s) that he/she agrees to the terms and conditions stated on this website acknowledge that they have understood and agree to all the terms and conditions stated, even if they do not submit the pet's particulars form on subsequent visits.
If customer(s) is/are not the owner(s) of the pet(s), he/she warrants and represents that he/she is duly authorised by the pet(s)' owner(s) to engage Whiskey's & The Furries' Keepers Pte Ltd's services.
Policies stated are subjected to changes without prior notice.